// ==UserScript==
// @name        New script - myconnectwise.net
// @namespace   Violentmonkey Scripts
// @match       https://na.myconnectwise.net/*
// @match       https://app.powerbi.com/*
// @grant       GM.openInTab
// @grant       GM.getValue
// @grant       GM.setValue
// @grant       GM.setClipboard
// @version     1.0
// @author      -
// @require https://cdn.jsdelivr.net/npm/@violentmonkey/shortcut@1
// ==/UserScript==

//Declare global variables
var contact = ""
var contactinput = ""
var company = ""
var detailLabel = ""
var initialDescription = ""
var internalNote = ""
var assignedTech = ""
var assignedPod = ""
var ticketlink = ""
var ticketnumber = ""
var detailLabelSplit = ""
var oldTime = ""
var newTime = ""

//Hotkeys



VM.shortcut.register('c-a-s', () => {
  company = getByClass('cw_company', 0);
  GM.setClipboard("https://hudu.247mgmt.com/c?tab=&page=&sort_direction=&sort_column=&tag=&folder=&query="+company);
});
VM.shortcut.register('a-i', () => {
  document.querySelector('[data-id="internal"]').click();
});
VM.shortcut.register('a-s-i', () => {
  document.querySelector('[data-id="discussion"]').click();
});
VM.shortcut.register('a-r', () => {
  document.querySelector('[data-id="resolution"]').click();
});
VM.shortcut.register('a-1', () => {
  setStatus("In Progress")
});
VM.shortcut.register('a-s-!', () => {
  setStatus("In Queue")
});
VM.shortcut.register('c-s-!', () => {
  setStatus("In Chat")
});
VM.shortcut.register('a-2', () => {
  setStatus("New Via Phone")
});
VM.shortcut.register('a-s-@', () => {
  setStatus("New Transfer From Triage")
});
VM.shortcut.register('a-3', () => {
  setStatus("Pending Tech Assignment")
});
VM.shortcut.register('a-s-#', () => {
  setStatus("Agent Responded")
});
VM.shortcut.register('a-4', () => {
  setStatus("Completed (Closed)")
});
VM.shortcut.register('a-s-$', () => {
  setStatus("Enter Time")
});
VM.shortcut.register('a-5', () => {
  setStatus("Waiting on client")
});
VM.shortcut.register('a-s-%', () => {
  setStatus("Canceled")
});
VM.shortcut.register('a-6', () => {
  setStatus("Scheduled for Remote")
});
VM.shortcut.register('a-s-^', () => {
  putTextIntoClass("cw_workType", 0, "Voicemail/Email")
  focusClass("cw_workType", 0)
  focusClass("public-DraftEditor-content", 0)
});
VM.shortcut.register('c-a-1', () => {
  document.title="Contact"
});
VM.shortcut.register('c-a-2', () => {
  document.title="Companies"
});
VM.shortcut.register('c-a-3', () => {
  document.title="In Queue"
});
VM.shortcut.register('c-a-4', () => {
  document.title="SLA"
  focusSlaMonitoring();
});
VM.shortcut.register('c-a-5', () => {
  document.title="Triage"
});
VM.shortcut.register('c-a-6', () => {
  document.title="Ticket Search"
});
VM.shortcut.register('c-a-s-W', () => {
  company = getByClass('cw_company', 0);
  GM.setValue('company', company);
  GM.setValue('pod', "");
});
VM.shortcut.register('c-a-s-R', () => {
  clickClass("multilineClickable", 1)
});
VM.shortcut.register('c-a-s', () => {
  assignedPod = ""
  async function setPod(){
  assignedPod = await GM.getValue("pod", 0);
  await focusClass("cw_serviceBoard", 0);
  await putTextIntoClass("cw_serviceBoard", 0, assignedPod + " - *Support");
  }setPod();
});
VM.shortcut.register('a-s-s', () => {
  clickClass("cw_ToolbarButton_Save", 0);
});
VM.shortcut.register('m--', () => {
  clickClass("cw-gxt-wnd-cls", 0);
});
VM.shortcut.register('a-Delete', () => {
  clickClass("cw-gxt-wnd-cls", 0);
});
VM.shortcut.register('a-s-Delete', () => {
  clickClass("cw_CwNegativeActionButton", 0);
});


//TICKET NOTE SHORTCUTS START
VM.shortcut.register('a-contextmenu', () => {
  clickClass('TicketNote-newNoteButton', 0);
});
VM.shortcut.register('f3', () => {
  clickClass('TicketNote-newNoteButton', 0);
});
VM.shortcut.register('s-f3', () => {
  clickClass('cw_isEnteringTime', 0);
  clickClass('DraftEditor-editorContainer', 0);
});
VM.shortcut.register('c-f3', () => {
  clickClass('cw_isDiscussion', 0);
});
VM.shortcut.register('a-f3', () => {
  clickClass('cw_isInternal', 0);
});
VM.shortcut.register('c-a-f3', () => {
  clickClass('cw_isResolution', 0);
});
VM.shortcut.register('m-s-f4', () => {
  clickClass('cw_isToContact', 0);
});
VM.shortcut.register('c-s-f4', () => {
  clickClass('cw_isToResources', 0);
});
VM.shortcut.register('m-f4', () => {
  clickClass('cw_isToCcs', 0);
});
VM.shortcut.register('m-[', () => {
  getElementByClass("cw_btnStartTime", 0).children[0].click()
});
VM.shortcut.register('m-s-{', () => {
  document.querySelector('[title="Start Time"]').click()
});
VM.shortcut.register('m-]', () => {
  getElementByClass("cw_btnEndTime", 0).children[0].click()
});
VM.shortcut.register('m-s-}', () => {
  //window.alert(getElementByClass("cw_endTime", 0).value)
  getElementByClass("cw_btnEndTime", 0).children[0].click()
  oldTime = getElementByClass("cw_endTime", 0).value
  let newTime = addMinute(oldTime);
  focusClass("cw_endTime", 0);
  putTextIntoClass("cw_endTime", 0, newTime);
  focusClass("public-DraftEditor-content", 0)
});
//TICKET NOTE SHORTCUTS END



VM.shortcut.register('f10', () => {
  getTicketInfo();
  copyPodPost(contact+" @ "+company+"<br><br>"+detailLabel+"<br><br>"+initialDescription+"<br><br>");
});
VM.shortcut.register('a-f10', () => {
  getTicketInfo();
  getMoreTicketInfo();
  copyPodPost(contact+" @ "+company+"<br><br>"+detailLabel+"<br><br>"+initialDescription+"<br><br>"+internalNote+"<br><br>");
});
VM.shortcut.register('c-f10', () => {
  getTicketInfo();
  copyPodPost(contact+" @ "+company+"<br><br>"+detailLabel+"<br><br>");
});
VM.shortcut.register('c-a-f10', () => {
  getTicketInfo();
  copyPodPost(contact+" @ "+company+"<br><br>"+detailLabel+"<br><br>Client is calling to get in touch with @"+assignedTech+" ");
});
VM.shortcut.register('m-f10', () => {
  getTicketInfo();
  copyPodPost(detailLabel);
});
VM.shortcut.register('m-s-f10', () => {
  ticketLabel = getInnerTextByClass('detailLabel', 0);
  GM.setClipboard(ticketLabel);
  window.alert("Copied to clipboard: "+ticketLabel);
});
VM.shortcut.register('f6', () => {
  clickClass('cw-toolbar-clear', 0);
  clickClass('cw-ml-search-button', 0);
});
VM.shortcut.register('s-f6', () => {
  clickClass('cw_ToolbarButton_Refresh', 0);
});
VM.shortcut.register('f7', () => {
  clickClass('cw_ToolbarButton_Refresh', 0);
});
VM.shortcut.register('c-a-BackSpace', () => {
  clickClass('cw_ToolbarButton_Back', 0);
  clickClass('cw-gxt-wnd-cls', 0);
});
VM.shortcut.register('a--', () => {
  clickClass('cw_ToolbarButton_Back', 0);
  clickClass('cw-gxt-wnd-cls', 0);
});
VM.shortcut.register('f12', () => {
  doTimeSheet("9:00 AM", "2:30 PM", "Mentoring");
});
VM.shortcut.register('a-f12', () => {
  doTimeSheet("3:30 PM", "4:30 PM", "Lunch Break");
});
VM.shortcut.register('s-f12', () => {
  doTimeSheet("4:30 PM", "6:00 PM", "Mentoring");
});
VM.shortcut.register('c-a-f12', () => {
  doTimeSheetMini("Call Queue");
});


//PowerBI Script Start
var pod
VM.shortcut.register('f2', () => {
  document.querySelector('[aria-label="Navigating to visual"]').focus();
  document.querySelector('[aria-label="enter your search"]').focus();
});
VM.shortcut.register('s-f2', () => {
  async function pasteCompany(){
    company = await GM.getValue('company', 0);
    document.querySelector('[aria-label="Enter your search"]').value = company;
    }pasteCompany();
});
VM.shortcut.register('c-f2', () => {
  //pod =  document.querySelector("#pvExplorationHost > div > div > exploration > div > explore-canvas > div > div.canvasFlexBox > div > div.displayArea.disableAnimations.fitToPage > div.visualContainerHost.visualContainerOutOfFocus > visual-container-repeat > visual-container:nth-child(2) > transform > div > div.visualContent > div > div > visual-modern > div > div > div.pivotTable > div.interactive-grid.innerContainer > div.mid-viewport > div > div:nth-child(1) > div.scrollable-cells-viewport > div > div:nth-child(2)").innerText
  pod =  document.querySelector("#pvExplorationHost > div > div > exploration > div > explore-canvas > div > div.canvasFlexBox > div > div.displayArea.disableAnimations.fitToPage > div.visualContainerHost.visualContainerOutOfFocus > visual-container-repeat > visual-container:nth-child(3) > transform > div > div.visualContent > div > div > visual-modern > div > div > div.pivotTable > div.interactive-grid.innerContainer > div.mid-viewport > div > div > div.scrollable-cells-viewport > div > div:nth-child(2)").innerText
  pod =  pod.replace(/\u00a0/g, " ");
  podFirst =  pod.split(" ")[0];
  podFirstUp =  podFirst.toUpperCase();
  GM.setValue('pod', podFirstUp)
});
//PowerBI Script END







//Functions
function addMinute(timeStr) {
    // Parse the time string
    let [time, modifier] = timeStr.split(' ');
    let [hours, minutes] = time.split(':').map(Number);

    // Add one minute
    minutes += 1;

    // Handle minute overflow
    if (minutes === 60) {
        minutes = 0;
        hours += 1;
    }

    // Handle hour overflow and AM/PM switch
    if (hours === 12) {
        modifier = modifier === 'AM' ? 'PM' : 'AM';
    } else if (hours === 13) {
        hours = 1;
    }

    // Format the new time string
    let newTimeStr = `${hours}:${minutes.toString().padStart(2, '0')} ${modifier}`;
    return newTimeStr;
}
function focusSlaMonitoring(){
  putTextIntoClass('cw_CwComboBox', 2, 'Response SLA Monitoring');
  clickClass('cw-ml-search-button', 0);
}
async function doTimeSheet(startTime, endTime, chargeTo){
  await putTextIntoClass("cw_ChargeToTextBox", 0, chargeTo);
  await focusClass("cw_startTime", 0);
  await putTextIntoClass("cw_startTime", 0, startTime);
  await focusClass("cw_endTime", 0);
  await putTextIntoClass("cw_endTime", 0, endTime);
  await focusClass("cw_ChargeToTextBox", 0);
  await new Promise(r => setTimeout(r, 800));
  await clickClass("cw_Refresh", 0);
  await new Promise(r => setTimeout(r, 1200));
  await contains("span", chargeTo)[0].click();
  await new Promise(r => setTimeout(r, 500));
//  await clickClass("cw_ToolbarButton_SaveAndClose", 0);
};
async function doTimeSheetMini(chargeTo){
  await putTextIntoClass("cw_ChargeToTextBox", 0, chargeTo);
  await focusClass("cw_ChargeToTextBox", 0);
  await new Promise(r => setTimeout(r, 800));
  await clickClass("cw_Refresh", 0);
  await new Promise(r => setTimeout(r, 1200));
  await contains("span", chargeTo)[0].click();
  //await new Promise(r => setTimeout(r, 500));
  //await clickClass("cw_ToolbarButton_SaveAndClose", 0);
};
function contains(selector, text) {
  var elements = document.querySelectorAll(selector);
  return Array.prototype.filter.call(elements, function(element){
    return RegExp(text).test(element.textContent);
  });
}
function getTicketInfo(){
  contactinput = null;
  document.querySelector('[data-id="internal"]').click(); // click internal note so we can pull it later
  contact = getByClass('cw_contact', 0);
  company = getByClass('cw_company', 0);
  detailLabel = getInnerTextByClass('detailLabel', 0);
  detailLabelSplit = detailLabel.split(" ");
  ticketnumber = detailLabelSplit[2].replace("#", "");
  ticketlink = "<a class='ui-text byt bew bxw byu byv byw' dir='auto' data-nav='true' title='https://na.myconnectwise.net/v4_6_release/services/system_io/router/openrecord.rails?companyName=wheelhouseit&amp;recordType=ServiceFv&amp;recid=TICKETLINKNUMBER' target='_blank' rel='noreferrer noopener' href='https://na.myconnectwise.net/v4_6_release/services/system_io/router/openrecord.rails?companyName=wheelhouseit&amp;recordType=ServiceFv&amp;recid=TICKETLINKNUMBER'>TICKETLINKNUMBER</a>".replace(/TICKETLINKNUMBER/g, ticketnumber);
  detailLabel = detailLabel.replace(ticketnumber,ticketlink);
  assignedTech = getByClass('cw_ticketOwner', 0);
  initialDescription = getInnerTextByClass('TicketNote-rowNote', 0);
  contactinput = prompt("What is the caller's name?", contact);
  contact = contactinput;
};
function getMoreTicketInfo(){
  internalNote = getInnerTextByClass('TicketNote-noteLabel', 1);
};
function copyPodPost(podPost){
   if (contactinput === null){ //terminate function if user hits cancel button or provides no input
    return;
  }
  GM.setClipboard(podPost, 'text/html')
  window.alert(podPost);
};
function clickClass(theClass, elementIndex){
  var elements = document.getElementsByClassName(theClass);
  var requiredElement = elements[elementIndex];
  requiredElement.click();
};
function focusClass(theClass, elementIndex){
  var elements = document.getElementsByClassName(theClass);
  var requiredElement = elements[elementIndex];
  requiredElement.focus();
};
function getElementByClass(theClass, elementIndex){
  var elements = document.getElementsByClassName(theClass); var requiredElement = elements[elementIndex]; return requiredElement;
};
function getByClass(theClass, elementIndex){
  var elements = document.getElementsByClassName(theClass); var requiredElement = elements[elementIndex]; return requiredElement.value;
};
function getInnerTextByClass(theClass, elementIndex){
  var elements = document.getElementsByClassName(theClass); var requiredElement = elements[elementIndex]; return requiredElement.innerText;
};
function putTextIntoClass(theClass, elementIndex, text){
	var elements = document.getElementsByClassName(theClass); var requiredElement = elements[elementIndex]; requiredElement.value = text;
};
function setStatus(desiredStatus){
  if (window.location.href.indexOf("timeexpensemodule.html") > -1) {
        putTextIntoClass("cw_ticketStatus", 0, desiredStatus);
        focusClass("cw_ticketStatus", 0);
  }else{
  putTextIntoClass("cw_status", 0, desiredStatus);
  focusClass("cw_status", 0);
  }
}